Happy with one of our products or services? We'd love you to share it with the world by letting us add it to our testimonials wall. Just email us on feedback@flexifoil.com. Remember to include your name and where you are in the world so we know who you are. Thanks!
Just a quick note to say thank you for the exceptional service you have provided. One broken kite sent out to you on Tuesday and returned by you on Friday, received Saturday, what more can you ask!!
I just wanted to say a big THANKYOU to your company and department on a superb piece of service. I just wanted to thank you for your great service. It was very much appreciated. Keep up the good work!
Excellent is the word I believe, excellent service, excellent quality, as you may of guessed I received my kite back this morning, I can't even see where the damage was. Thank you for your prompt and efficient service, I'm a very satisfied customer. Companies like yours are very few and far between these days.
Just a quick e-mail to say thanks for the great repair service you gave me this week. I only sent the kite off on Monday afternoon and I got it back fully repaired on Wednesday afternoon. Great service- no lost flying time!
As an example of customer service this will take some beating. Thanks for your help and I look forward to studying your new catalogue.
I have always felt your Blade products were exceptional, both for the quality and durability and the actual design. I personally have owned and flown different foils and inflatables over the past years. In my opinion the Blade III series is the gold standard and is probably the most sophisticated kitesurfing product out there. I was totally amazed at the advancements Flexifoil made with the Blade III's. I don't know how you guys do it but please keep the advancements coming. It's amazing to me that kiting with the Blade III . in kts feels exactly like being on the Blade II . in kts. both for jumping and waveriding. The same goes with the . Blade III vs. the . Blade II. (and the BLADE III .?? absolute heaven!!) Suffice it to say, you have quite a number of very happy customers in Ventura, CA.
What can I say, Thankyou. It's rare to find such a customer focused company. I wish you and the company every success, you deserve it. Thanks again.
At the weekend I purchased a Bullet .. I just wanted to thank you all at flexifoil for an absolutely astounding flying experience, and congratulate you on a fantastic kite! I have got hooked by power kiting all over again! I cannot fault the Bullet, stupidly easy set up, superb build quality. But above all excellent to fly, for it's size the power is out of this world! And you still get as much control as you could ever want! Power kiting an awesome sport/hobby to get into, I have tried out numerous kites, but you just cannot seem to beat a flexifoil! I wouldn't have anything else on the end of my lines :-) Many thanks for the enjoyment and excitement I have got out of flying your products, they seriously do rock!
Just a quick note to say you must have extra sensory powers, after knocking out the mail to you last week I got home and found my kite waiting. Many thanks for the repair, I will try to be a bit more careful in future!
Please pass on my thanks to Flexifoil for basically making this summer very special.
Customer feedback is hugely important to us, we want to know what you think about everything about us, good or bad. If you have a comment about our products, our merchandise, our website or anything else then please let us know. If there's more we can do, then let us know. You can keep your comment anonymous, or you can request that we get back to you just include your name and email address and tick the box below. We look forward to hearing from you!
We have detected that you are visiting the Flexifoil website from within America & Canada, however you are trying to access the Rest of World version of our website.
Would you like to:
